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Jillian Hayes Oral History

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Jillian Hayes, Full Interview

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Request accessClick the envelope icon ("Contact us about this" button) or contact digitalarchives@queenslibrary.org to request access to this item.Date recordedOctober 16, 2024DescriptionJillian Hayes serves as manager of Queens Public Library's Elmhurst branch. Hayes speaks with interviewer Lisa Tufariello about growing up in upstate New York, attending State University of New York at Buffalo, and initially planning to become a law librarian or a corporate librarian. Hayes recounts interviewing for and accepting a position at Queens Public Library in 2015 and subsequently getting acclimated to commuting in New York City. Hayes describes a typical workday at the Elmhurst branch, procedures for purchasing new library books, and political conflicts that the Elmhurst branch has encountered regarding drag story time and book banning. Hayes also describes the wide range of roles available in the librarian profession, some emphasizing public-facing customer service skills and others emphasizing technical service skills, which makes the profession inclusive of people with different backgrounds and personalities.IntervieweeHayes, JillianInterviewerTufariello, LisaSourceRecorded as part of Professor Kristin Szylvian's Fall 2024 history and library and information science class on oral history at St. John's University.Geographic coverageNiagara Falls (N.Y.)Buffalo (N.Y.)Rochester (N.Y.)Queens (New York, N.Y.)Temporal coverage2000s - 2024Identifierhayes-jillian-2024-10-16-fullSubjectPublic librariansPublic libraries--Collection developmentCustomer servicesDrag performanceProhibited booksQueens Borough Public LibraryUniversity of BuffaloHayes, JillianLanguageEnglishTypeOral historyDuration00:23:50Rights statementContact us at digitalarchives@queenslibrary.org for research and reproduction requests.

CollectionQueens Borough Public Library RecordsOral HistoryJillian Hayes Oral History

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Jillian Hayes, Full Interview